How we use
your information.

What you might send us

This may include your name, contact details, property or site address, a description of the job, photographs, plans, equipment details and records connected with the work. Please avoid sending information about other people unless it’s needed for your enquiry.

This website and our contact links

There’s no enquiry form on this website. Our WhatsApp and email links open a message for you to review and send. Your chosen service handles the message under its own privacy terms. We receive your information when you send it to us.

This website does not use advertising cookies or analytics. Our hosting provider may process standard technical request information to deliver and protect the site.

Sharing and keeping information

Information may be shared with service providers, professional advisers, certification or notification bodies, suppliers or specialist contractors where this is necessary for the work or required by law. We keep records only for as long as reasonably needed for enquiries, contracts, certification, accounting, insurance and legal obligations.

Your choices and rights

You can ask about the personal information we hold or request a correction by emailing w.atkinson@castle-bank.com. Depending on the circumstances, UK data-protection law may also give you rights to access, erase, restrict or object to the use of your information. You can raise a concern with the UK Information Commissioner’s Office.

Questions?

For privacy questions, email w.atkinson@castle-bank.com.